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Training Professional

Department: Training
Location: Rochester, NY

Proliant is seeking a Training Professional to join our team in Rochester, NY.†

Proliant is the trusted payroll and workforce solutions provider for companies nationwide. With around 4500 clients in all 50 states, and 10 processing centers across the country, we focus on our clientís needs directly. We deliver a fully integrated suite comprised of payroll, human resources, time and labor, benefits administration, and much more.

Job Responsibilities:

  • Conduct software training for clients and internal personnel
  • Maintain secure and professional training environment ensuring key, personal data is kept confidential
  • Maintain exceptional quality service expectations
  • Evaluate and communicate trainee participation and questions to appropriate internal staff
  • Develop procedures and trainings for clients and internal personnel
  • Maintain technical knowledge by attending internal training sessions
  • Contribute to team effort by participating in projects, reviewing content, sharing ideas and exuding a positive and professional attitude
  • Be self-motivated and have the ability to prioritize effectively

Job Requirements:

  • Prior training experience of 1 to 3 years
  • Bachelorís degree or an equivalent combination of education and experience
  • Knowledge of training and development practices and methods including needs assessment and instruction design for instructor led, virtual, online, and blended training.
  • Knowledge of learning theories and principles including adult learning theory
  • Ability to organize and manage multiple projects
  • Professional written and verbal communication skills
  • Attention to detail and analytical skills
  • Proficiency with Microsoft Outlook and Office Suite - Word, Power Point, Excel
  • Prior payroll experience
  • Experience with blended learning approach and eLearning tools

Salary: Dependent on experience.

This is an excellent opportunity to get your foot in the door with a growing, respected company! We offer a great work environment, great location and top compensation. Benefits include Medical, Dental, Vision, Life, Short-term Disability, Long-term Disability, Flexible Spending Accounts, Paid time off, supplemental programs, and much more! Excellent benefits and 401K match.

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