Careers At Proliant Inc.

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Current job opportunities are posted here as they become available.

Account Manager

Department: Operations
Location: Troy, MI

Proliant is the trusted payroll and workforce solutions provider for companies nationwide. With around 4500 clients in all 50 states, and 10 processing centers across the country, we focus on our client’s needs directly. We deliver a fully integrated suite comprised of payroll, human resources, time and labor, benefits administration, and much more!

Proliant, voted one of the BEST and BRIGHTEST companies to work for, is seeking Account Managers to join our team in Troy, MI. The ideal candidate will have a strong customer service and technical background, along with payroll knowledge. This is a client services role, NOT a sales position. 

Job Responsibilities

  • Field calls and emails from clients to troubleshoot their technical and/or payroll questions.
  • Educate and train clients on our payroll software, report writing, and daily processing
  • Research various payroll issues for clients and co-workers
  • Keep abreast of changes in the payroll industry and tax compliance
  • Act as a back up to other account managers
  • Understand accounting and use analytical skills to solve problems
  • Ability to write or learn to write SQL queries and understand database issues
  • Work overtime, as needed

Job Requirements

  • Bachelor’s Degree, 3 years of payroll experience or a combination of both
  • Excellent customer service, telephone, listening, and verbal & written communication skills
  • Stellar time management skills
  • Professional demeanor and excellent judgment
  • Detail-oriented
  • Strong computer skills required, including Microsoft Word, Excel, and Outlook
  • Ability to interact with all levels of an organization
  • Strong organizational skills; ability to prioritize and multi-task
  • CPP or FPC certification is a plus

This is an excellent opportunity to get your foot in the door with a growing, respected company! We offer a great work environment, great location and top compensation. Benefits include Medical, Dental, Vision, Life, Short-term Disability, Long-term Disability, Flexible Spending Accounts, Paid time off, supplemental programs, and much more! Excellent benefits and 401K match.

Salary: Dependent on experience.

If interested please reply with your resume for consideration. 

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